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i-Chat
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Coming soon

One price per account. No limits.

Live your life. i-⁠Chat answers your customers.

For shops, salons, cafés and creators: when a customer asks “Open on Saturday?” on Instagram, WhatsApp or Threads, they get an answer in seconds, day or night.

Coming soonSee how it works

Customers’ messages from Instagram and WhatsApp flow into i-⁠Chat and come out as answers within seconds; they turn into a new order, a payment, a booking and an opened link.

  1. Customers message you
  2. i-⁠Chat answers in seconds
  3. You get orders and bookings
  • Official Meta API
  • Data stays in the EU
  • 25 languages

How it works

So simple an 8-year-old can use it.

Three steps, no coding. If you can post a story, you can set this up.

  1. 1

    Connect

    Press Connect and sign in to Instagram or WhatsApp in Meta’s own window. We never see your password.

  2. 2

    Write your answers once

    Choose what to answer: a question, or a word like WANT under your post. Write the reply once.

  3. 3

    Done. i-⁠Chat takes it from here

    From then on, your customers get an answer in seconds, whenever they write. You can step in any time.

Coming soon

Sound familiar?

99+ unread. Your next customer is in there somewhere.

“Open on Saturday?” under your post. “Free on Friday?” on WhatsApp. “Hello?? Anyone there?” at midnight. You answer one, and three more pop up. And the one you missed? They went with whoever answered first.

Features

Answer more. Type less.

Three tools in one simple panel. Set them up once, then get on with your day.

  1. Auto-replies

    Replies to comments for you

    Someone comments WANT under your post and instantly gets a private message with the link to buy.

  2. Chats

    All your chats in one place

    Instagram and WhatsApp conversations in one list. Jump in yourself whenever you’re needed.

  3. WhatsApp broadcasts

    One message to everyone who said yes

    A sale, a free slot, new opening hours: write it once and send it on WhatsApp in one go.

Pricing

Pay per account, not per follower.

One account is one Instagram account, one WhatsApp number or one Threads profile. Each has one fixed price, and everything inside it is unlimited.

For example

2 Instagram + 1 WhatsApp = 3 accounts. Still unlimited.

Other tools raise your price as your audience grows. We don’t.

Coming soon

Meta’s own sending rules apply to every account, and its fees for some WhatsApp messages, such as broadcasts, go straight to Meta. How that works

FAQ

Good questions. Straight answers.

What is i-⁠Chat?

i-⁠Chat answers your customers on Instagram, WhatsApp and Threads for you. You write your answers once, and i-⁠Chat sends them in seconds, at any time of day, while you get on with your life.

Who is it for?

Shops, salons, cafés, coaches and creators: anyone who gets questions on Instagram or WhatsApp and wants every customer to get an answer quickly, even when they are busy.

How much does it cost? Are there limits?

You pay one fixed price per connected account: each Instagram account, WhatsApp number or Threads profile counts as one. Inside it there are no limits: followers, contacts, messages and auto-replies are all unlimited, and your price never grows with your audience.

Connect a second Instagram account or a WhatsApp number, and you pay for two, still with no limits. Meta’s own fees for some WhatsApp messages are separate and go straight to Meta (see how that works), and Meta’s own sending rules apply everywhere.

Is it safe for my Instagram account? Can I get banned?

i-⁠Chat uses Meta’s official connection for businesses, and you sign in through Meta’s own window. We never ask for your password, and i-⁠Chat never uses tricks like scraping or browser bots, the things that get accounts into trouble. Everything it sends follows Meta’s rules, such as the 24-hour reply window.

What do I need to start?

For Instagram: a professional account, Business or Creator. Switching is free, in the Instagram app under Settings → Account type.

For WhatsApp: a phone number for your business that you don’t use in the ordinary WhatsApp app (once connected, it works only through i-⁠Chat), and your Facebook login for Meta’s window, where you pick your business and your number.

For Threads: your Threads profile. No website, no coding.

Can I still answer customers myself?

Yes, any time: every conversation is in Chats, and you can step in and write yourself. Want i-⁠Chat to stay quiet with someone? Press “Pause the bot” in that chat: i-⁠Chat won’t answer that person until the time you chose runs out or you switch it back on. AI replies, if you use them, also step back for a while after you write.

Does WhatsApp cost extra?

For some WhatsApp messages, such as broadcasts, Meta charges its own fee. Setting it up is one step: after you connect WhatsApp, i-⁠Chat shows “Add a card for broadcasts”. Press “Add a card in Meta”, Meta’s secure window opens, and you add your card once. That’s all.

Meta then charges that card directly: i-⁠Chat never touches your money. Before every broadcast, i-⁠Chat shows you an estimate of what it will cost.

Where is my data stored?

On servers in the European Union. It travels encrypted, and our backups are encrypted too. Your data is yours: we never sell it, never use it for advertising and never use it to train AI, and we share it only as far as needed to run the service you set up. You can delete it any time (see the next question).

Can I delete my data?

Yes, yourself, any time. Go to Settings → Delete account and confirm in the email we send you: your account and everything in it is deleted at once. To remove just one Instagram account, WhatsApp number or Threads profile, disconnect it: its connection and its auto-replies are deleted immediately.

How data deletion works

Which apps does i-⁠Chat work with?

Instagram Business or Creator accounts, WhatsApp Business numbers and Threads profiles, all through Meta’s own sign-in: we never see your password. Use a WhatsApp number kept for work, because once connected it stops working in the ordinary WhatsApp app. On Threads, replies are public: Threads has no private messages.

Can i-⁠Chat message my customers any time?

Not any time, and that’s Meta’s rule, not ours. Instagram and WhatsApp allow replies within 24 hours of the person’s last message, and one private reply to a comment within 7 days. Each chat in i-⁠Chat shows how long you can still reply. After that, you can reach people with a WhatsApp broadcast, if they agreed to hear from you.

Do I need my own AI, like ChatGPT?

No. Auto-replies, Chats and broadcasts all work without it. Inside your panel there is also a helper: ask it anything, and it checks your setup and tells you what to fix, in your language.

You need your own AI service only if you want AI to chat with your customers: connect OpenAI, Anthropic, Google Gemini or a compatible one. It’s off until you switch it on, and that service bills you directly.

Send your last “sorry for the late reply”.

Connect Instagram or WhatsApp today and write your first reply. From then on, your customers get their answers before you’ve finished your coffee.

Coming soon

Questions first? Write to support@i-chat.eu